Ghar Ki Thali Terms & Conditions

Welcome to Ghar Ki Thali. These Terms and Conditions (“Terms”) govern your access to and use of our website https://gharkithali.ae, as well as our pure vegetarian meal subscription and home-style tiffin delivery services throughout Dubai.

By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Service Overview

Ghar ki Thali is a vegetarian tiffin service offering home-style meals prepared with hygiene and without palm oil. We deliver to select areas in Dubai as per the delivery zones listed on our website.

We reserve the right to modify or discontinue the service (or any part of it) at any time without notice.

2. Eligibility

To use our website and place orders:

You must be at least 18 years old.
You agree to provide accurate, current, and complete information when registering or placing an order.
You are solely responsible for maintaining the confidentiality of your login credentials.

3. Subscription Plans

By purchasing a meal plan, you agree to:

Pay in advance for the selected plan (1-time or 2-time meals).
Receive meals as per the selected plan and delivery area.
Notify us at least 24 hours in advance for any changes, freezes, or cancellations (as per our Refund and Returns Policy).

We reserve the right to revise plan prices or modify menus without prior notice, but active subscriptions will be honored for their duration.

4. Delivery Policy

Meals are delivered as per the time slot selected by the customer (lunch/dinner).
Customers must be available at the delivery address or provide valid instructions.
We are not responsible for missed deliveries due to incorrect addresses, unreachable phone numbers, or lack of response.

5. Use of Website

You agree to use this website:

Only for lawful purposes.
Without impersonating any person or entity.
Without distributing harmful software or spam.

We reserve the right to restrict or terminate your access to our website if you violate these Terms.

6. Intellectual Property

All content on this website (text, images, logos, product descriptions, and design) is the intellectual property of Ghar ki Thali and may not be copied, modified, or reused without written permission.

7. Payments

We accept secure online payments via third-party gateways. By placing an order, you authorize our payment partners or us to charge your selected payment method.

We do not store your complete card details on our servers. For payment failures or disputes, please get in touch with us directly.

8. Refunds and Cancellations

Please refer to our Refund and Returns Policy for detailed information on:

Refund eligibility
Subscription freezing
Delivery issues

9. Limitation of Liability

To the maximum extent permitted by law, Ghar ki Thali Terms and condition shall not be liable for:

Any indirect, incidental, or consequential damages
Delay in delivery due to force majeure (weather, traffic, strikes, etc.)
Allergic reactions or health issues not disclosed to us

10. Modification of Terms

We may update these Terms and Conditions at any time. Continued use of our services after such changes implies your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE). Any disputes arising shall be subject to the jurisdiction of the courts in Dubai.

12. Contact Us

If you have any questions or concerns about these Terms, please contact:

Ghar ki Thali
📧 Email: [email protected]
📞 Phone: Will be available soon
📍 Address: Dubai

Acceptance of Ghar Ki Thali Terms and Conditions

By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and accepted these Ghar Ki Thali Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Orders and Payments

All orders placed through Ghar Ki Thali are subject to availability and confirmation. Prices, promotions, and menu items may change without prior notice. By placing an order, you agree to provide accurate payment and delivery information in accordance with these Ghar Ki Thali Terms and Conditions.

Delivery Policy

Ghar Ki Thali aims to deliver fresh meals within the estimated delivery time. However, delays caused by traffic, weather, or unforeseen circumstances may occur. The Ghar Ki Thali Terms and Conditions state that delivery times are estimates and cannot always be guaranteed.